Front of House Training

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Uniquely, we offer Hotel Front of House Training at The British Butler Academy. Impressively, we offer the only accredited Hotel Service Training in the world. Moreover, our Hotel Front of House Staff Training has teachers available across the globe. Also, we mostly work with 5 star hotels as well as other high-end service establishments but we are also happy to help 4 star hotels become 5 star hotels, and similar.

Front of House Training

Hotel Front of House Training –  What’s on offer?

Choose from:

  • First of all, reception training
  • Secondly, front of house training
  • Thirdly, hotel concierge training
  • Moreover, butler department set up
  • Of course, housekeeper training
  • Also, hotel management training
  • Importantly, hotel butler training
  • Mystery shopper service
  • Also, Food & Beverage training
  • Finally, Finishing school

Hotel Front of House Staff Training – our methods

Noteworthy is that our Hotel Staff Training courses run with a 95% success rate. Needless to say, they offer a great return of investment. The Unique courses are designed to achieve excellence in luxury hospitality. The Hotel service courses are designed to ensure that a guest’s first impression is the right one. From the moment of arrival to the moment of departure.

The courses we teach your staff:

  • first of all, attention to the detail
  • communication
  • moreover, presentation
  • interestingly, cultural differences
  • of course, hygiene
  • posture
  • also, polite conversation
  • language
  • diplomacy
  • also, tact and etiquette
  • last but not least, discretion

Why choose our Training?

Needless to say, today’s 5 star guests are discerning. In fact, they expect the best. Therefore, offering GOOD guest service is no longer enough. Instead, these days Guests of high-end hotels and resorts expect unforgettable 5 star tailored guest experiences. As a result, we shall assist your Establishment to achieve just this. Last but not least, up your trip advisor reviews or star ratings today with our Training


£500-1500 per day depending on numbers and the type of training and length. The more advanced the more expensive.

1. Prices are per course excluding VAT.

2. The ideal number of students are 10 per teacher.

3. Training is held on-site at the hotel booking each training course.

5. You pay extra for flight, transfer and stay if you require the trainer to fly. We have trainers across the globe so it usually does not cost too much.

Thank you!

Sara Vestin Rahmani

Bespoke Bureau & British Butler Academy
Main phone: +44 (0) 2032900142

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