Hotel Butler Training
Now that you have found us, our Hotel Butler Training is sure to help you get your hotel butlers up to the highest of levels. In fact, our excellent butler trainers travel across the globe to perform miracles for your team. To summarise, we conduct Butler training for corporate and private settings, hotels, private houses and other establishments. Additionally, we have teachers who travel all around the year to you. Correspondingly, they can come to you for a short or long period. Contact us for more information on how our Hotel Butler Training works on: +442032900142 or info@bespokebureau.com
The British Butler Academy
Needless to say, choosing the right hotel butler training company may be hard. We have been around since 2003 and have operated countless butler training courses for VIP hotels, Yachts and Private HNW homes since 2007. Over the years, we have developed a fail a safe method to make sure you offer total guest satisfaction for your upmarket clientage. Similarly to the high standards of your guests, they expect you to offer them a unique service. Correspondingly, your service team must be the best of the best. Uniquely, our Butler training academy has more excellent references from previous clients than any other training provider in luxury service.
- First off, we are the most successful of all Butler training companies.
- Secondly, we offer award-winning training formulas to get your team to be no less than perfect.
- We are an academy with an outstanding reputation.
- Moreover, our courses are popularly booked with resorts and Hotels across the globe.
An investment
Impressively, The British Butler Academy offers training for all guest service staff. We all know that quality service is the key for success and your brand identity. In fact, 90% of the quality of the product is based on the achievement and attitude of the staff how they treats guests. Actually, we truly believe that elite service is the most valuable tools to set the level of the service of any hotel. To summarise, you will soon see a ROI and a rise in profit once we have trained your staff.
Cost of the Butler Training Hotel
In fact, you can book our training for as little as 1050GBP plus VAT per day. Of course, our exact fee structure is tailor made depends on the capacity of the hotel/resort/yacht and the number of students.
Why Hotel Butler Training?
Interestingly, the role of a Resort Butler is constantly changing to meet the demands of world travellers. Therefore we equip our students with the professional tools necessary to accommodate the needs of their guests.
Of course, butlers should be trained on service quality, stay satisfaction, follow-up and management of complaints. Obviously, all of which allows him/her to offer a highly personalised service. Moreover, the Resort Butler is the cornerstone of a highly personalised service that guarantees high quality standards.
Our Bespoke Hotel Butler Training program
Impressively, the variety of duties a modern hotel butler can perform is the most effective way to keep a consistent level of service towards your guests. Needless to say, a professionally trained butler will be able to work across departments. He or she will keep costs under control and will be seen by the guest as a trusted line of direct communication for all his or her needs. Whether it is laundry, restaurant reservations or housekeeping requests.
With the above in mind, our butler training focuses on the multi tasking capabilities of the butler coupled with the right verbal and non-verbal language.
Our sum up, our Elite Hotel Butler Teachers focus on:
- Allowing the students to feel comfortable and confident in their roles.
- Getting the best our all students.
- Practical elements
- Repetition
- Shadowing
- Role play
- Discussions
What is the role of the Hotel Butler?
Needless to say, it is the hotel butler’s responsibility to understand the guests needs. Obviously, this can be a tall order and requires:
- confidence
- patience
- top skills
- discretion
- the right attitude
The above attribute can be hard to master. A butler will also need to be able to problem solve. To think one step ahead. With our training, your butlers will become wizards in butler service fast. Our unique focus on practical elements and repetition, your staff are sure to reach new heights.
Who can book hotel butler training with us?
First of all, Hotels and Resorts can book this course. Secondly, we welcome all other businesses or establishments looking for top training for their service staff. Furthermore, we offer the course in different levels depending on the skills and experience of your staff. Lastly, we will teach the team how to work together and give excellent service for your discerning clientage.
Butler training that will keep you going for years
Uniquely, we also offer a ‘Train the trainer’ program. To sum up, this includes an option to train a manager at your premises in order for you to deliver on-site training for your staff, yourself in the future. In conclusion, we will offer you a way to continue performing, reviewing and educating your team on an ongoing basis. Moreover, we can also come back and visit you several times every year to make sure that the level of service is kept high at all times.
Where is the training held?
In the same fashion that we make tailored course, our Hotel Butler Training is delivered at your premises usually.
To sum up: our courses will teach your service team to be:
- connected
- proactive
- committed
- great with one-on-one service or team service
- systematic
- consistent
- able to get enjoyment out of service
- highly efficient
- of five-star standard
- caring
Up your ratings with our Hotel Butler Training
As a matter of fact, all top rating hotels and 5 star service establishments have one thing in common: great service. In conclusion, this is the ONE most important factor in guest satisfaction. It is much more important than state of the art design for example. In essence, to offer good service, you need good staff. Correspondingly, to get good staff you need training. For this reasons, our training is ideal. In order to ensure total guest satisfaction for your establishment, we have developed a fail safe training method for your staff to hit the ground running.
Sample modules on the courses offered:
Module 31 – The Elite Hotel Butler – 1
Module 32 – The Elite Hotel Butler – 2
Module 33 – The Elite Hotel Butler – 3
Module 34 – Above and Beyond
Module 35 – Guest Service Psychology
As can be seen above, we have designed the courses with your guests’ satisfaction in mind.
How to book:
Contact us on +442032900142 or e-mail us on info@bespokebureau.com for more information
Finally, we welcome you to watch a video from our training here
Thank you!
Bespoke Bureau & The British Butler Academy