In brief, contact us on firstname.lastname@example.org for more information on how to book your Training Service Etiquette with us.
Needless to say, the British butler Academy runs Training Service Etiquette of a very high standard. Moreover, we offer courses in all Private Service and Corporate Luxury Service. Also, we are an accredited and recognized School with an outstanding reputation. In fact, we are considered the most exclusive of all butler training academies UK. Obviously, our Hotel Service Training Company is popular with resorts and Hotels across the globe. Impressively, we run in Europe, Asia, America and all other corners of the globe. Last but not least, this course teaches your staff all the skills needed to run or set up a butler department.
Training Service Etiquette focus on:
Elite service provision
Communication skills including conversation and listening.
Body language and eye contact.
Posture and dress code.
Etiquette & Service language excellence.
Who can book our service training etiquette?
Noteworthy is that any hotel, resort or high-end retailer can book a course with us and have their staff certificated and perfected. Impressively, we offer the course in different levels depending on the skills and experience of your staff. Moreover, we will teach the team how to work together and give an excellent service for your discerning clientage.
Our way to understand your needs
First of all, when you contact us, we will initially have a consultation with you. Secondly, we will then send you a proposal that we see fit. Thirdly, the courses we offer are tailored to meet the requests we receive. Also, if you are not sure what you need then we can also help. In such an instance, a head trainer will come to you and spend time with the management to check the service standards and style you have. Similarly, we will point out and recommend ways to improve your hotel’s service.
Training Service Etiquette will keep you going for years.
Moreover, we include an option to train the trainer or manager and this way you can continue performing, reviewing and educating your team or new team members on an ongoing basis. Also, we can also come back and visit you several times every year to make sure that the level of service is kept high at all times.
How long are the courses?
Impressively, our Training Service Etiquette program is delivered on site. Typically, we would recommend that you let each group of 10 to 15 students have 5 to 7 days of training each with at least 1 day follow-up later. Importantly, we suggest we do a follow up to see the students and workers in action after the training to make sure the highest of quality.
Of course, we all know that excellent hotel service is hard to find these days and to ensure total guest or customer satisfaction for the upmarket clientage, you need to offer them a unique service. Needless to say, your management/head butler must be the best of the best. Obviously, the Training Company has excellent references from previous training courses from hotels all across the globe.
Emotionally Intelligent and Spirited Staff
Needless to say, to get a perfect service team you need staff with training, understanding and common sense. Importantly, all service staff must have emotional intelligence. Of course, this means intuitive people sense, empathy, and genuineness. Finally, we shall help your team gain the confidence and understanding of this.
“Our Training Service Etiquette is designed to ensure that the level of training meets the service needs of the hotel. The program will be tailored to the specific needs of your hotel or resort.”