Domestic staff agency London

Yes. We offer full ongoing support when you hire a full-time housekeeper in London through Bespoke Bureau. With over 20 years of experience as a leading domestic staff agency, we provide guidance before, during, and after the placement to ensure long-term success.

Our ongoing support includes:

1. Follow-up checks after the housekeeper starts
2. The longest replacement guarantee in the market
3. Advice on duties, schedules, training, and performance
4. Optional professional training via the British Butler Academy
5. Fast help if your household needs change
6. This long-term support model is one reason UHNW families and private estates trust us when hiring a full-time housekeeper in London.

Our domestic staff hiring process is designed to be fast, clear, and fully tailored for London households. With over 20 years of specialised experience, we use a refined system that consistently delivers the best candidates for UHNW families, private estates, and luxury homes.

Here’s how it works:

1. Consultation & role profiling – We discuss your household needs, staffing style, duties, schedule, and service expectations.
2. Targeted search from our vetted network – We select candidates from our 500+ professionally screened domestic staff, all with proven private household experience.
3. Shortlist & interviews – You receive a curated shortlist. We arrange immediate interviews or trials, often within 24–48 hours.
4. Placement & onboarding support – Once you choose your preferred candidate, we assist with contract guidance, duties lists, and onboarding.
5. Ongoing aftercare – You benefit from the longest replacement guarantee in the market, plus follow-up support to ensure a seamless fit.

This streamlined process is one reason Bespoke Bureau is recognised as a leading domestic staff agency in London. We handle the entire journey from start to finish, giving you a secure, professional, and efficient hiring experience.

Yes. If you ever feel that your housekeeper or butler is not the perfect long-term match, you can request a different candidate at any time. As a leading domestic staff agency in London with over 20 years of experience, we understand that household needs can evolve, and personalities or service styles may not always align.

To give you complete peace of mind, we offer:

• The longest replacement guarantee in the market
• Fast access to our pool of 500+ professionally vetted domestic staff
• Immediate interviews or trials with alternative candidates
• Support and guidance to help identify the best long-term fit for your household

Our goal is to ensure that your home runs smoothly with the right person in place. Whether you need a new housekeeper, butler, or another member of your household team, we will handle the transition quickly and professionally.

When you hire a housekeeper through our London domestic staff agency, you gain access to a fully supported and highly structured service designed to give you the best possible match for your home. With over 20 years of experience placing professional housekeepers in UHNW households, we ensure a smooth, reliable, and high-quality hiring process.

Our service includes:

1. Full role consultation – We help define the duties, schedule, service standards, and exact requirements for your household.
2. Access to our vetted candidate network – You can choose from 500+ professionally screened housekeepers, all with proven private household experience.
3. Curated shortlist & fast interviews – You receive a tailored shortlist, and we arrange immediate interviews or trials, often within 24–48 hours.
4. Guidance with contracts & onboarding – We support you with duties lists, expectations, induction advice, and onboarding best practice.
5. Ongoing aftercare & replacement guarantee – You benefit from the longest replacement guarantee on the market plus dedicated aftercare throughout the placement.
6. Optional professional training

For households seeking higher service standards, your housekeeper can receive additional training through the British Butler Academy by joining online housekeeper training or in-house housekeeper training.

This complete service is one reason Bespoke Bureau is recognised as a leading household staffing agency in London, trusted by private estates, UHNW families, and luxury homes worldwide.

What is the difference between a live-in and live-out housekeeper?

A live-in housekeeper lives on the property and provides a higher level of daily support, while a live-out housekeeper travels to your home each day and works set hours. Both roles are common in London households, and each option offers different benefits depending on your lifestyle and service needs.

Live-in Housekeeper

• Lives in accommodation provided by the household
• Offers greater flexibility with hours and support
• Ideal for busy UHNW homes, families with children, or properties needing full-time coverage
• Often assists with morning and evening routines due to proximity
• Can provide security through on-site presence

Live-out Housekeeper

• Commutes daily and works scheduled hours
• Suitable for households wanting clear boundaries between home and staff
• Ideal for smaller residences or those requiring structured, daytime-only support
• Often preferred when no staff accommodation is available

With over 20 years of experience placing both live-in and live-out housekeepers in London, we help households choose the option that best fits their rhythm, privacy needs, and service expectations. As a leading domestic staff agency, we guide you through duties, schedules, and staffing structure to ensure the perfect fit.