Butler Hotel Training

Uniquely, we offer Butler Hotel Training for hotels and other luxury settings. Our excellent butler training teachers travel across the globe to do teaching. This is done in corporate settings, hotels, private houses and other establishments.

Additionally, we have teachers who travel all around the year to you. They can come to you for a short period on a long period. Contact us for more information on how our Training works on: +442032900142 or email: info@bespokebureau.com

Whats on offer?

Uniquely, The British Butler Academy and Bespoke Bureau offer award-winning Butler service Hotel. In fact, we are an accredited School with an outstanding reputation. Needless to say, our Butler service Hotel Company is popular with resorts and Hotels across the globe. Also, we work in all corners of the globe.

The Bespoke programs

Some sample modules:

• First of all, personal presentation
• Secondly, the power of language
• Thirdly, 10 steps to more self confidence
• The art of recovery: from negative to positive
• Moreover, Etiquette training: business, social and dining etiquette
• Pre-arrival butler script
• Of course, setting up the perfect suite
• The hidden WOW factor
• The art of greeting and welcoming
• Guest history and preferences
• Packing and unpacking suitcases
• Interestingly, Entering a guest room, the butler way
• Also, Preparing guest rooms
• Domestic management system
• Housekeeping techniques
• Service of refreshments
• Upselling with finesse
• Last but not least, Fine dining white glove service

Butler service Hotel  – The Butler’s role:

It is the butler’s responsibility to understand the guests needs. This can be a tall order and requires:

1. confidence
2. patience
3. training
4. excellence.He will need to be able to problem solve. He needs to think one step ahead. Our Butler service Hotel training Company is known to educate the world’s Elite butlers.

Who can book our Butler Hotel Training

Of course, Hotels and Resorts can book this course. In fact, you can book whether if are setting up a butler department or already have one. Needless to say, we offer the course in different levels depending on the skills and experience of your staff. Importantly, we will teach the team how to work together and give an excellent service for your discerning clientage.

Understanding your needs – Our call!

First of all, when you contact us, we will consult with you. Over the phone or in person. Secondly, we will discuss you training requirements. Thirdly, we will send you a proposal that we see fit. After that, if you decide to go ahead with us then we will be making a curriculum suitable to your exact needs. This may be to improve guest service or to introduce a new butler style service for their guests.

Development of courses:

Of course, the courses we give are tailored to meet the requests we receive. Moreover, if you are not sure what you need then we can also help. In such instances, a Head trainer can come to you and spend time with the management to check the service standards and style you have. Importantly, we will point out and recommend ways to improve your hotel’s service. Also, we will highlight the resort or property’s uniqueness.  After this, a curriculum can be developed on the spot.

Skills that will keep you going for years.

Additionally to our standard modules, we include an option to train a head trainer. As a result, this way you can continue educating your team. We can also come back and visit you several times every year. To make sure that the level of service is kept high consistently.

How does the Butler Hotel Training work?

Uniquely, our Hotel Service Training program is delivered on site at your hotel or resort. In fact, the course can be delivered in 7 days or longer. However, we would typically recommend that you let each group of 10-15 have 5-7 days of training each with at least 1 follow-up later.

Why us?

Needless to say, we all know that excellent hotel service is hard to find these days. In order to ensure total guest satisfaction for the upmarket clientage, you need to offer them a unique service. Of course, your Butlers must be the best. This sets the tone for the entire hotel.

Your Butler Hotel Training is developed to teach your team to be:

• Importantly, connected
• Also, committed
• Of course, great with one-on-one service or team service.
• Systematic.
• Also, Consistent.
• Finally, able to get enjoyment out of service

Importance of Butler Hotel Training

Of course, we cannot stress how important it is to have Emotionally Intelligent and Spirited Staff. Moreover, to get a perfect service team you need staff with training, understanding and common sense. In fact, all service staff must have emotional intelligence. Interestingly, this means intuitive people sense, empathy, and genuineness. Furthermore, we shall help your team gain confidence and understanding of this.

Up your ratings on trip advisor with our Hotel Butler training companies

Needless to say, all the top rating hotels on trip advisor are up there due to their level of service. In fact, this is the ONE most important factor in guest satisfaction. Actually, it is more important than state of the art design. As we all know, to offer good service you need good staff. To get good staff you need systems, training and quality control. This is where we come in.

We will see that your team are:

• of five-star
• able to think before acting
• have a sense of priority
• able to pay attention to detail
• able to follow-through
• highly efficient
• caring
  

  

What our Butler Hotel Training entail:

Of course, we run our courses with theory and practical elements. Importantly, we do role play and group work. Also, you get assessed as you go along. A few examples of what you can expect to get:

Snippet from the modules:

• Food and Beverage excellence
• Protocol and Etiquette
• Concierge training
• Hotel Butler excellence
• Guest etiquette
• Setting up a Butler department
• Setting the Scene
• Also, First Impressions
• Body Language
• Guest Arrival
• Interestingly, Garment Care and Laundry
• Of course, Table service
• Last but not least, Silver service

As you can see, our Training program is designed to make sure that the level of training meets the service needs of the hotel. Importantly, the program will be tailored to your exact needs.

How to book Butler Hotel Training with us:

Contact us on +442032900142 or e-mail us on info@bespokebureau.com for more information on Butler Hotel Training with us

Watch a video from our training here