In brief, to book your top service staff training, contact us on+442032900142 or email@example.com for more information.
First of all, 5 Star service training
Secondly, personal presentation
Thirdly, communication skills including conversation and listening.
Importantly, body language and eye contact.
Also, posture and dress code are very important.
Moreover, service Etiquette and service language excellence..
Who can book our courses?
First of all, hotels and resorts. Also all luxury retail outlets or restaurants and private members clubs. Noteworthy is that we offer the courses in different levels depending on the skills and experience of your staff. Needless to say, we will teach the team how to give service to your discerning clientage. Also, no need is too big or too small for us.
Our way to understand your needs
First of all, when you contact us, we will initially consult with you. Moreover, we will discuss you training requirements. Following that, we will then send you a proposal that we see fit. Needless to say, the courses we offer are tailored to meet the requests we receive. Also, if you are not sure what you need then we can also help.
Our training is developed to teach your team to be:
Great with one-on-one service or team service.
Run from the top down.
Able to get enjoyment out of service.
Top Service Staff Training teaches emotional intelligence
Uniquely, we teach emotional intelligence and we cannot stress how important it is to have this in your fleet of staff. In order to get a perfect service team you need staff with training, understanding and common sense. Importantly, all service staff must have emotional intelligence. Similarly, they need intuitive people sense, empathy, and genuineness. As a result of having realised this, this is a big part of our training.