Training Service Hotel Staff

Impressively, our Elite Training Service Hotel Staff is available for hotels and other luxury settings. Uniquely, our excellent service experts travel across the globe to do teaching. This is done in corporate settings, hotels, private houses and other establishments.

Additionally, we have teachers who travel all around the year to you. Also, they can come to you for a short period on a long period. Contact us for more information on how our hotel staff training f works on: +442032900142 or info@bespokebureau.com 

The British Butler Academy – Training Service Hotel Staff

The British Butler Academy and Bespoke Bureau offer award-winning Training Service Hotel Staff. Impressively, we are an accredited School with an outstanding reputation. Moreover, our Butler service Hotel Company is popular with resorts and Hotels across the globe. Furthermore, we work in all corners of the globe.

The Bespoke programs

Our Elite trainers focus on:

• Hygiene standards
• Personal presentation
• Communication skills
• Body language and eye contact
• Posture and dress code
• Etiquette & Service language excellence
• Much much more.

Training Service Hotel Staff – The Butler’s role:

It is the butler’s responsibility to understand the guests needs. This can be a tall order and requires:

1. confidence
2. patience
3. training
4. excellence.

Of course, they will need to be able to problem solve. Also, he needs to think one step ahead. Interestingly, our Butler service Hotel training Company is known to educate the world’s Elite butlers.

Who can book our British Butler Academy – Training in Elite service?

Interestingly, Hotels and Resorts can book this course if they butler department or are looking to set one up. In fact, we offer the course in different levels depending on the skills and experience of your staff. Moreover, we will teach the team how to work together and give an excellent service for your discerning clientage.

Understanding your needs – Our call!

First of all, when you contact us, we will consult with you. Over the phone or in person. Secondly, we will discuss you training requirements. Thirdly, we will send you a proposal that we see fit. Of course, if you decide to go ahead with us then we will be making a curriculum suitable to your exact needs. This may be to improve guest service or to introduce a new butler style service for their guests.

Development of courses:

Actually, the courses we give are tailored to meet the requests we receive. Obviously, if you are not sure what you need then we can also help. In such instances, a Head trainer will come to you and spend time with the management to check the service standards and style you have. In fact, we will point out and recommend ways to improve your hotel’s service. Furthermore, we will highlight the resort or property’s uniqueness. As a matter of fact, a curriculum can be developed on the spot.

Skills that will keep you going for years.

Additionally to our standard modules, we include an option to train a head trainer. This way you can continue educating your team. Also, we can also come back and visit you several times every year. Therefore, we are able to make sure that the level of service is kept high consistently.

How does the Training work

Impressively, our program is delivered on site at your hotel or resort. The course can be delivered in 7 days or longer. We would typically recommend that you let each group of 10-15 have 5-7 days of training each with at least 1 follow-up later.

Long and short courses

The course butler service hotel is delivered on site at your hotel or resort. Another option is to send your team to us in the UK if you prefer. Obviously, it is important that we see your staff in action during the training to ensure the highest of quality and ensure our job is done before we leave. Therefore, the teach will trouble shoot throughout the entire training duration.

Why us?

Obviously, we all know that excellent hotel service is hard to find these days. We also know that to ensure total guest satisfaction for the upmarket clientele, you need to offer them a unique service. As a result, your staff must be the best of the best. Overall, once finishing our training, your staff will be motivated, committed and taking pride in their position with you. Furthermore, this high class service and style, sets the tone for the entire hotel.

Up your ratings on trip advisor with us

Importantly, all the top rating hotels on trip advisor are up there due to their level of service. This is a direct result of your level of service standards. This element is the ONE most important factor in guest satisfaction and this is what we offer at our courses hotel butler service.

Last but not least, our Training Butler Service Hotels is designed to ensure that the level of training meets the service needs of the hotel. Moreover, the program will be tailored to the specific needs of your site. Also, worth noting is that our Training Butler Service Hotels is also available for restaurants and private member’s clubs.

Finally and needless to say, we think you should book your training course with us today!

The Training Service Hotel Staff developed to teach your team to be:

• Connected
• Committed
• Great with one-on-one service or team service
• Run from the top down
• Systematic
• Consistent
• Able to get enjoyment out of service
  

  Importance of Training Service Hotel Staff

We cannot stress how important it is to have Emotionally Intelligent and Spirited Staff. To get a perfect service team you need staff with training, understanding and common sense. All service staff must have emotional intelligence. This means intuitive people sense, empathy, and genuineness. We shall help your team gain confidence and understanding of this.

We will see that your team are:

• of five-star
• able to think before acting
• have a sense of priority
• able to pay attention to detail
• able to follow-through
• highly efficient
• caring
  

  

What our Training entails:

We run our courses with theory and practical elements. We do role play and group work. You get assessed as you go along. A few examples of what you can expect to get:

Snippet from the modules:

• First of all, Food and Beverage excellence
• Of course, Protocol and Etiquette
• Concierge training
• Also, Hotel Butler excellence
• Guest etiquette
• Setting up a Butler department
• Importantly, Setting the Scene
• First Impressions
• Interestingly, Body Language
• Guest Arrival
• Also, garment Care and Laundry
• Table Service
• Last but not least, Silver service

As displayed above, our Training program is designed to make sure that the level of training meets the service needs of the hotel. Of course, the program will be tailored to your needs.

How to book our Training Service Hotel Staff

Finally, contact us on +442032900142 or e-mail us on info@bespokebureau.com for more information on our Training Service Hotel Staff

Watch a video from our training here

Thank you!

Bespoke Bureau & The British Butler Academy

Main phone: +442032900142

www.bespokebureau.com