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The British Butler Academy

House Manager Training

House Manager Training

Uniquely, we offer House Manager training for those who are already working in the industry. Either house managers already in a job, looking to improve their skills or those seeking to find work as house manager with a background as butler, head housekeeper, PA or similar.

In all instances, the house manager training consultant (teacher) will come to your work or home to conduct the training. We do not offer group classes at our premises.

All training is tailored to your exact needs and the minimum booking is 3 days.

House Manager training in action

Why use us?

Bespoke Bureau and our British Butler Academy is recognised globally as one of the leading providers of tailored private household staff training. We travel to residences, luxury hotels and private members’ clubs to carry out our courses.

We have been training the world’s Elite since 2003 and our teachers have a world of knowledge to share with you during the training.

The role of the House Manager

House managers and Estate Managers provide supervision and structure to busy households of all sizes around the world. Some to large houses in London and some to various Estates around the globe.

Needless to say, this senior member of a domestic staff team play an invaluable role in the daily running of a private estate. They supervise and train staff members, oversee budgets, plan, and manage special events, and help coordinate household maintenance and landscaping.

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A strong house manager will have the following soft skills:

  • Effective communication
  • Thorough organisation
  • Anticipation
  • Proactive initiative
  • Leadership abilities

The above skills will help you carry out the tasks set out in the job as house manager. Also, to keep thoroughly high standards of the house or houses you manage whilst keep it it functional at all times.

The House Manager - a multi-tasking hero

Good house managers are natural leaders. Impressively, they can step into various roles if needed so flexibility is key in this role. They also need to be detail-oriented and organized. Above all, employers count on house managers to handle issues that arise with tact and discretion. In fact, being trustworthy is one of the most valuable characteristics an estate owner will look for in a house manager.

Being the trusted first point of contact to the principal, whilst juggling staff schedules, contractors, events, travel schedules and more can be a tall order. Therefore, raining in house management or any specific skill needed for the job is a good day.

How to become a House Manager?

Well, there are usually no set entry requirements to become a house manager or estate manager. Some house managers have a background in Housekeeping as a head housekeeper and some have a background as a PA. It really varies. Importantly, each house is different, and a house owner may require specific skills or experience of a person that they are looking to hire. That’s why having tailored training specific to the needs of your employer can make you unique. Similarly, for those seeking to find a role as house manager, it is beneficial with training.

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How can House Manager Training help?

First of all, a degree in business management or business administration is a great thing to have as a house manager. However, we don’t offer such training at our academy. Our training is practical and specific for the private home staff market.

Uniquely, we provide the following elements in our training:

  • How to manage domestic staff
  • Coordinating rotas
  • Oversee Household Maintenance and Repairs
  • Communicating with the employer
  • How to communicate effectively while creating a strong team
  • Problem solving
  • Project management
  • Service operations
  • Butling skills
  • Housekeeping supervision
  • Creating SOPs and Household Manual
  • Conflict resolution
  • Concierge work/PA
  • Dealing with contractors
  • Much more
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Who can book?

Individuals currently working within the private service industry, seeking for new roles.

Individuals in a job, seeking to learn new skills and upgrade their role.

Private employers looking to upgrade or professionalize the skills of their domestic staff.

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Hire household staff

Contact us to hire household staff.