Sara Vestin Rahmani and her Benchmark Brand in Luxury

Original post, January 2019
Updated, February 2026

Sara Vestin Rahmani is the founder of Bespoke Bureau and The British Butler Academy. With over two decades of experience in private household recruitment, training, and luxury service consultancy, she is recognised for her work with ultra-high-net-worth families, private estates, and premium hospitality environments.

Further information about Sara Vestin Rahmani’s background, experience, and professional journey can be found on our About page.

Introduction

Bespoke Bureau was established to provide discreet, structured support to private households seeking high standards of service, trust, and long-term continuity. Based in London, the company works internationally with families and organisations that require professional household staffing and advisory services.

From the outset, the business has focused on quality, discretion, and long-standing relationships rather than volume. This approach has shaped the way Bespoke Bureau operates today.

Building a Reputation for Trust and Discretion

Over the years, Bespoke Bureau has developed a reputation for professionalism, reliability, and confidentiality. Clients value a recruitment process that prioritises understanding household needs and delivering suitable, well-matched candidates.

Listening carefully, setting clear expectations, and maintaining consistent standards remain central to the way the company operates.

The Foundations of the Business

Sara Vestin Rahmani began her career in the late 1990s, initially supporting families within her own network by sourcing childcare and household support. As trust grew, so did the scope of services, expanding into wider household staffing and training.

This organic growth allowed Bespoke Bureau to develop steadily, shaped by real household needs rather than rapid expansion. Today, the company continues to work with a carefully selected client base, maintaining a focus on long-term relationships and service continuity.

A Client-Centred Approach

Bespoke Bureau’s business model is built around client retention and trust. Many clients have worked with the company for years, relying on consistent standards and thoughtful guidance as household needs evolve.

Rather than operating as a high-volume agency, Bespoke Bureau limits the number of new clients accepted each year. This allows the team to maintain a high level of personal service and attention to detail.

A Bespoke Service Philosophy

As expectations within luxury environments continue to evolve, Bespoke Bureau adapts its approach accordingly. The focus remains on delivering considered, personalised service rather than standardised solutions.

For private households, the service experience is often as important as the outcome itself. By prioritising communication, structure, and professionalism, Bespoke Bureau aims to support households in maintaining both practical standards and long-term harmony.

From Private Service to Wider Consultancy

As awareness of Bespoke Bureau’s work grew, the company began receiving enquiries beyond private households, including from hospitality groups and luxury brands seeking guidance on service standards and operational structure.

This led to the development of consultancy and training services designed to share best practices across wider luxury environments, while maintaining the same principles that underpin private household work.

Personal Reflections

Throughout her career, Sara Vestin Rahmani has emphasised the importance of balance, delegation, and long-term thinking. Building sustainable businesses, supporting teams, and maintaining personal values have remained central themes in her professional approach.

Further Information

If you would like to learn more about Sara Vestin Rahmani, Bespoke Bureau, or the company’s approach to private household staffing and luxury service, please visit our About page or contact Bespoke Bureau on +44 (0)203 290 0142 or info@bespokebureau.com
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