Study online
Our Online Courses
Professional Housekeeper Foundation Course
The standards, conduct and professional mindset expected of a housekeeper in private homes. 87 lessons, with a Foundation Certificate on completion.
£299 · or 3 payments of £100
Silver Service Training Course
Professional silver service for private households, fine dining and yachts, from preparation and service order to plate handling, clearing and drinks service. 30 lessons, with a certificate of completion.
£299 · 90 days’ access
Professional Practical Housekeeping Certification Course
The practical follow-on to the Foundation Course. Video demonstrations and step-by-step instruction show how professional housekeeping knowledge is applied in a working home.
Coming soon
Online or In-Person Training?
We offer two ways to train, and they work well together.
- Online courses – self-paced video lessons you can follow from anywhere, alongside work or family commitments. A good way to build knowledge before starting a role, or to refresh it later on.
- In-person training – practical, hands-on instruction delivered at your location, whether a private home, hotel, workplace or yacht. Tailored to the household or team and booked by the day.
Many students start online and add practical training in person. See our housekeeper training and silver service training for in-person options.
Who Our Online Courses Are For
Our online courses are written for anyone who wants to work to a professional standard in private service, whether you are new to the profession or already working in a household.
- People entering private household service
- Working housekeepers and service staff who want to strengthen their standards
- Hospitality staff moving into private service
- Interior yacht crew
- International candidates looking for structured British training
- Households and house managers introducing new staff to clear expectations
No prior experience is needed.
Your Instructors
The Professional Housekeeper Foundation Course is led by Sara Vestin Rahmani, founder and owner of the British Butler Academy and Bespoke Bureau, with more than 23 years’ experience in private household recruitment and professional training.
The Silver Service Training Course is taught by Katy, an experienced service professional and trainer with a background in private households and luxury hospitality.
Both courses reflect the standards private employers expect, drawing on more than two decades of placing and training household staff through Bespoke Bureau.
Online Courses and Handbooks
Our online courses teach the standards step by step and include a certificate on completion.
Our training handbooks are detailed PDF reference guides without an assessment or certificate. Many students use a handbook alongside a course, or as a reference to return to afterwards.
What’s included
Video lessons you can follow at your own pace
Instant access after enrolment
Study on any device
A certificate on completion
Coming to the academy
We are developing further online courses, starting with the Professional Practical Housekeeping Certification Course.
Our in-person programmes remain available for practical, hands-on training at your location.
Step by step
How Online Learning Works
Choose
Choose the course that matches your role and the skills you want to develop.
Enrol
Click Enrol Online and complete your enrolment securely through our online academy on Thinkific.
Study
Get instant access and work through the lessons at your own pace, on any device.
Get certified
Complete the course to receive your certificate, and add in-person training when you want hands-on practice.
Why Learn with the British Butler Academy
The British Butler Academy places attentive service, discretion and professional responsibility at the centre of everything we teach. Our online courses bring the same standards we teach in private homes, hotels and on yachts to students wherever they are.
The content is built on more than two decades of placing and training household staff through Bespoke Bureau, so it reflects the standards employers actually expect.
The emphasis is on service that is thoughtful in its delivery and reliable in its execution, with standards that professionals can understand, apply and sustain.