Silver Service restaurant training
Contact the most well known of all Silver Service restaurant training companies today on: +442032900142 or email us on info@bespokebureau.com.
Noteworthy is that we come to you. Both individuals and students get offered this service. Occasionally we have training in our own venues but mostly, we come to you in your home or work environment. As a result, you get to train in a natural and comfortable environment for you.
Silver Service restaurant training – introduction
Impressively, we run excellent Silver Service restaurant training. Also, our training is available all year around because our teacher travels to you. Moreover, you can book short or long courses. Furthermore, you can do the course in a group or privately. Needless to say, you will add to your skills and up your game in the Elite service industry by joining our Silver Service Training.
We also offer service etiquette training for any individual, hotel, Yacht, household or other VIP environment looking to train their staff to be the best they can be.
What is Silver Service? Facts
Silver Service has been around for hundreds of years. However, unless you have eaten at very high end restaurants, stayed in the best hotels or worked in wealthy homes, you may not have experienced silver service dining. Silver Service originates from the 17th and 18th century in upper class Britain, and it has been admired. Moreover, it has set the bar for dining across the globe. Silver Service is also called ‘service à l’anglaise’, meaning English service in French.
Service from the left
First of all, Silver service is a method of food service that includes serving food at the table. Silver service is a method of food service that is performed from the left side. The guest right of the host or principal is served first. Interestingly, often a female. The reason is because as they are typically the most prominent guest of the principal. Then the service continues clockwise. Also, plates and glasses are cleared from the right.
So, with silver service you stand behind the guest to their left side, holding the supporting silverware with your left hand and serving the food with your right hand. This technique requires a great deal of practice and dexterity.
The host forms part of the service
Traditionally the main course at a formal dinner is roast beef, fowl or game. Significantly, this will often be served on a platter which is traditionally presented to the host for them to inspect. Moreover, they will indicate if they are happy for service to commence. On the contrary, in a hotel or restaurant, these are not presented to the host as the maitre’d will do the inspection before food service begins.
Detailed silver service training highlights
- We first off teach you that silver service food is served from the left. Moreover, you service drinks and plated meals from the right.
- Furthermore, we will instruct you that meals are served to the diner from platters. The dishes are correspondingly not plated in the kitchen.
- Please note straight away that you should serve the guest to the host’s right is served first. This guest is usually female.
- Our teacher will show you how the service continues to the right.
- Of course, we will show you how plates are cleared from the right. Then we will instruct you how glasses are served from the right. Again, we will show you this, by starting with the guest to the host’s right.
- Furthermore, we will instruct you how glasses are stacked in a diagonal to the right and away. With wine (by course) in order and then water glass in front.
- Silver service is oriented for a right-handed waiter: to serve the food. Correspondingly, the waiter stands behind the guest and to the guest’s left. Furthermore, on our course, we will show you how the waiter holds or supports the platter with their left hand. Again, you serve the food with their right hand.
- Finally, it is common for the waiter to hold the serving-fork above the serving-spoon both in the right hand. We will display the use of fingers to manipulate the two as a pincer for picking up, holding and transferring the food.
Some Silver Service Performance Tips:
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Make eye contact if culturally appropriate.
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Smile.
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Always be well presented.
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Offer help with coats.
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Be patient and allow guests to enter and sit down.
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Be discreet and professional and don’t get over excited by a celebrity.
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If a guest offers you their hand to shake, you should always do so. If you are wearing gloves you should remove it and shake their hand. As a general rule, never offer your hand first.
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Pay attention, if you see a guest needs additional help, always offer to assist.
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Let the service flow. Make your greetings natural and respectful, and don’t force interactions.
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Read non verbal signals. If a guest is angry, upset or nervous, try and ensure they are relaxed by offering a professional service.
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When guests leave, smile and thank them and help them with their coats and outerwear.
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Offer to escort guests to their waiting vehicle if appropriate.
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If there has been a problem, take a record of it and follow the establishments protocol.
A modification of silver service is known as butler service.
Interestingly, in butler service, the waiter holds the plate while the diner actually helps himself from a serving plate. Moreover, this type of service was used on Sunday evenings. In our industry, Sunday evening was a time of rest for the staff. So in fact, our much loved butler helped out at dinner.
Accordingly, those who can master this skill, deserve respect. By training, you will gain confidence and etiquette. We will make you good in performing all of the above named styles of services.
Silver Service restaurant training – Why?
Needless to say, especially relevant is that a high percentage of today’s hospitality staff need the skills of silver service. Although silver service is an old-fashioned type of service, it is popular. As a result of our training, with silver service as a skill on your CV, new doors will open and higher paid jobs may be in short reach. Moreover, let our specialist teachers show you all the tricks and tools of the trade.
Extra content on the Silver Service restaurant training
- Importantly, personal presentation
- Also, equipment and menu knowledge
- Main rules of food and wine and beverage service
- Protocol & etiquette
- Furthermore, different types and styles of service
- Preparation and maintenance of areas and equipment pertaining to service
- Table set up
- Set up & carrying of trays, salvers and glasses
- Of course, silver service
- Plate service
- Carrying and clearing procedures
- Finally, service sequence
Is the silver service training difficult?
Initially, the idea of giving silver service is hard. However, our teachers offer methods which are easy for our students to understand. Noteworthy is that we follow a standard structure designed to cover every aspect of service that a waiter/ess will need. Also, the course has been developed over many years of practical training to offer the knowledge, techniques and ability to excel and progress at the highest levels of the hospitality industry. Finally, courses give you everything you need to know and understand to offer excellent service to guests at a silver service level.
Who can enrol in the silver service restaurant training?
- First of all, all F & B workers can enrol.
- Stews of Yachts often book with us
- Yacht crew management book private courses
- Secondly, anyone wanting to enter into the field is welcome.
- Restaurants seeking to improve their staff’s skills
- Thirdly, all 5 star hotels or resorts are welcome to book with us.
- Last but not least, anyone else who wants to become an elite service professional.
Silver service for Yacht Crew
Impressively, designed for Stewards and Stewardesses (and anyone else) who are new or old to the yachting industry, our courses are popular. Interestingly, our course is aimed at providing you with all the skills for professional yacht service. Also, to give you an understanding of your guests and what you need to do to give first class service. Hurry up and find a Silver Service training course before you start the new season. Also, we offer courses to fit your season with peaks when we know you are off duty and preparing for your next season.
Our Silver Service restaurant training travel globally to teach service perfection
Interestingly, our teachers travel across the globe to deliver this Silver Service company to various establishments looking to polish their staff or up their game. Needless to say, the ROI is fast and our corporate clients ask us to come back year after year.
Our teachers
Of course, our trainers are known as the best in the industry. Impressively, they have a combined 100 years + of experience on the finest yachts in the world. Therefore, they are considered elite. Needless to say, they will teach you real life knowledge in real life settings. Last but not least, your certificate will be appreciated by your current or future employer.
Certificate to further your career
Of course, many employers, restaurants and yachts are looking for service staff that can effortlessly flow between casual and formal dining areas and beyond. Also, always offering the level of service that builds repeat customers. Importantly, our courses are designed with this simple goal in mind.
When you complete the course, you will be awarded with a certificate that will outline exactly what you have learnt which will be invaluable for gaining employment in the future.
How do I enrol to the Silver Service training?
Interestingly, you can also book your individual course where we come to you or your workplace. Moreover, the Silver Service training with us will make you instantly certified.
Contact us for Silver Service restaurant training today
Finally, by contacting us, you will get more useful information about our silver service staff training: +442032900142 or e-mail us on info@bespokebureau.com
Thank you!
Bespoke Bureau & The British Butler Academy
Watch a video from our training here